Privacy Policy

Last Updated: 15 October 2025

At VedaAgni, your privacy is sacred to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you access or use our website, apps, and related services (collectively, the “Platform”). By using the Platform, you agree to the practices described below.

1. Information We Collect

We may collect the following information from you:

  1. Personal Information
  • Name, contact number, email address, date of birth, gender, and family member details for ritual purposes.
  1. Booking & Payment Information
  • Details of the seva or homam booked, payment information, transaction history, and delivery addresses (for prasadam).
  1. Device & Usage Information
  • IP address, browser type, device information, and pages visited on the Platform.
  1. Communications
  • Messages, queries, or feedback you send us via email, chat, or other support channels.

2. How We Use Your Information

We use your information to:

  • Process and confirm seva and homam bookings.
  • Share updates, livestream links, photos, or videos of rituals.
  • Deliver prasadam or other offerings, if included.
  • Improve and personalize your experience on the Platform.
  • Respond to your inquiries, requests, or complaints.
  • Send important notices regarding your bookings, terms, or changes to the Platform.

3. Sharing of Information

We respect your privacy and do not sell your information. We may share your information with:

  • Service Providers – priests, temples, and authorized personnel performing the rituals.
  • Payment Processors – to securely process transactions.
  • Legal Authorities – if required by law, regulation, or government request.
  • Third-Party Partners – only for purposes explicitly described at the time of collection.

4. Data Security

We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction.

  • Access to your personal data is restricted to authorized personnel and Service Providers who require it to perform rituals or provide services.
  • Despite our efforts, no system is completely secure. By using the Platform, you acknowledge and accept this inherent risk.

5. Data Retention

  • We retain your personal information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.
  • You may request deletion of your personal information, subject to applicable laws and obligations for record-keeping.

6. Cookies and Tracking

  • We may use cookies and similar technologies to enhance your experience, track site usage, and improve services.

  • Cookies do not contain personally identifiable information and can be disabled via your browser settings, though some features may not function properly.

7. Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Correct any inaccurate or incomplete information.
  • Request deletion of your personal data, subject to legal obligations.
  • Opt out of promotional communications at any time.

To exercise these rights, contact us at vedaagnihomam@gmail.com

8. Children’s Privacy

  • Our Platform is not intended for children under 13 years of age.
  • We do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us to remove it.

9. Third-Party Links

  • The Platform may contain links to third-party websites or services.
  • VedaAgni is not responsible for the privacy practices of third parties. We encourage you to read their privacy policies before sharing personal information.

10. Changes to This Privacy Policy

  • We may update this Privacy Policy from time to time. The updated version will have a new “Last Updated” date.
  • Continued use of the Platform after changes constitutes acceptance of the revised Privacy Policy.

11. Contact Us

For any questions or concerns regarding this Privacy Policy or your personal information, please contact us at:

Email: vedaagnihomam@gmail.com
Address: VedaAgni Services, Hyderabad, Telangana, India